Disclaimer – Phorus Services
Last updated: October 1, 2025
legal@phorusservices.com
1. General Disclaimer
Phorus Services provides information, services, and digital content strictly for professional and operational purposes.
By accessing our website, platforms, or services, you acknowledge and agree that Phorus Services shall not be held responsible for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our content, products, or services.
Phorus Services operates in compliance with the applicable laws of Colombia and the United States, and implements industry-standard security, privacy, and operational controls. However, we cannot guarantee that our services or website will always function without interruption, error, or unauthorized interference.
2. Accuracy and Completeness of Information
Although Phorus Services strives to maintain accurate and updated information, all materials, texts, and resources on our website are provided “as is” and “as available.”
We do not guarantee the accuracy, completeness, or reliability of any information contained herein. Any reliance you place on such information is at your own risk.
3. External Links
Our website may contain links to third-party sites or external resources for informational purposes only.
Phorus Services does not control or endorse the content, security, or policies of those sites and assumes no liability for damages or losses arising from their use.
4. Service Liability Limitation
Phorus Services provides BPO, customer service, technical support, HR management, and remote operations in accordance with contractual terms agreed upon with each client.
We are not liable for:
Decisions made by clients based on advice or information provided.
Losses resulting from delays, force majeure, cyberattacks, or third-party failures.
Damages caused by improper use, negligence, or non-compliance by users or employees.
Interruptions or technical issues beyond our control (internet, hosting, or external service failures).
To the maximum extent permitted by law, Phorus Services’ total liability under any contract or service will not exceed the amount paid for the specific service rendered.
5. Third-Party Actions
Phorus Services shall not be held responsible for damages caused by:
Unauthorized use of client or employee accounts.
Data breaches or leaks resulting from negligence by users, vendors, or third-party integrations.
Inaccurate data or content provided by clients or external partners.
Clients and users agree to indemnify and hold harmless Phorus Services, its affiliates, employees, and representatives from any claim or loss related to misuse of services or data.
6. No Professional Advice
Content published on our website or shared by our team is for informational purposes only and does not constitute professional, legal, or financial advice.
You should seek professional guidance before making business or operational decisions based on our materials or recommendations.
7. Force Majeure
Phorus Services shall not be liable for delays or failures in performance due to events beyond reasonable control, including but not limited to natural disasters, power failures, pandemics, government restrictions, cyber incidents, or labor disputes.
8. Data and Security Disclaimer
Phorus Services uses advanced data protection measures and complies with:
U.S. Regulations: CCPA, FTC guidelines, and federal cybersecurity standards.
Colombian and Latin American Regulations: Law 1581 of 2012, Decree 1377 of 2013, LGPD (Brazil), and Habeas Data laws.
International Standards: GDPR and ISO 27001 principles.
Despite these efforts, no digital system is 100% secure. By using our platforms, clients and users accept that they share information at their own risk and responsibility.
9. Indemnification
Users, employees, and clients agree to defend, indemnify, and hold harmless Phorus Services and its affiliates from any claim, liability, loss, damage, or expense (including legal fees) resulting from:
Violation of these Terms or Policies.
Misuse of services or confidential information.
Breach of applicable law or third-party rights.
10. Governing Law
This Disclaimer shall be governed by the laws of Colombia and, when applicable, the United States.
Any disputes will be resolved through negotiation, and failing that, before the competent courts in the jurisdiction where Phorus Services maintains its principal office.
11. Updates
Phorus Services may update this Disclaimer periodically.
Any modifications will become effective upon publication on our website. Continued use of our site or services after such updates constitutes acceptance of the revised terms.
Phorus Services – Human Connection, Global Reach, Legal Integrity.