Disclaimer – Phorus Services
Last updated: October 1, 2025
legal@phorusservices.com
1. General Information
Phorus Services specializes in customer service, technical support, remote recruitment, payroll, and HR solutions under BPO industry standards.
We operate in Colombia and the United States in compliance with international privacy, security, and e-commerce laws.
2. Acceptance of Terms
Using our website or services implies full acceptance of these Terms.
Phorus Services may update them by posting changes on this page.
3. Use of Site and Services
Users agree to:
Use the services legally and ethically.
Not disrupt site functionality.
Not harm Phorus Services’ reputation or third parties.
We may suspend access to users who violate these terms.
4. Service Provision
Our services include:
Customer service and remote technical support.
Recruitment, payroll, and HR management.
Fund and personnel administration.
Each client will sign a contract defining rates, timelines, and SLAs.
5. Intellectual Property
All website content and materials created by Phorus Services are our exclusive intellectual property and may not be used without written authorization.
6. Privacy and Data Protection
Our Privacy Policy is an integral part of these Terms.
We comply with:
U.S.: CCPA, FTC regulations.
Latin America: Law 1581 of 2012 (Colombia) and regional equivalents.
International: GDPR and global data protection standards.
7. Limitation of Liability
Phorus Services shall not be held liable for indirect damages or technical interruptions.
Our total liability will not exceed the contracted service fees.
8. Third-Party Links
We are not responsible for content on external sites linked from our website.
9. Contracts and Payments
Commercial terms will be defined in each signed agreement.
Failure to make payments may result in service suspension.
10. Governing Law
These Terms are governed by the laws of Colombia or the United States, depending on the applicable contract.
Disputes will be resolved in good faith under the indicated jurisdiction.
11. Legal Contact
legal@phorusservices.com
Phorus Services – Excellence, trust, and human service.